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after sales support
We promise a lifetime of support, it's as simple as that
If you get a problem in 5, 10 or 20 years to come, call us first. We take our
customer support very seriously. You'll be talking to someone who is friendly,
knowledgeable and within seconds all your details will be on hand.
Unlike some other water softener companies, we never routinely tell our
customers 'we can't help you', 'your water softener is too old', 'you'll have to
buy a new one'.
You can trust us to support you now and in the future.
Service beyond your expectations
Buying direct gives you the confidence that you have the full backup of the
original equipment manufacturer behind you. We have every part available from
stock, our own factory trained on-site engineers and a formidable product and
installation knowledge that you simply don't get elsewhere. Our field engineers
are available for one-off breakdown work or a full rebuild in 10 to 15 years
Remember, our good service isn't expensive, it's
and it's included as standard with every Ensign Water Softener.
wouldn't drive a car without a fuel gauge would you? Then why own a water
softener without a salt monitor... (more)
Ensign established 1982
New 3-way taps for water softeners now in stock