Carriage is free on all webshop items and includes all handling, packing as well as postage costs. We advise you to group your items into one order. Your package will be dispatched with care to protect fragile objects.

Packages are generally dispatched within 1 working day after receipt of payment. Delivery times vary from next day to up to 4 working days, except salt and water softeners which can be up to 28 days.

  • Smaller items are sent by post.
  • Heavier items are sent by carrier.
  • All salt and water softeners are delivered by Ensign van.

IMPORTANT: Salt deliveries have a restricted delivery area. To see if we can deliver salt in your area, please use the online postcode checker here.

Recycled packaging materials may sometimes be used where appropriate. However, as always boxes are amply sized and your items are well-protected.