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British Company Established 1982
prices include std delivery and vat
 
You are here > Home > All about Water Softeners homepage > Guarantee

Guarantee

  • 5 Years parts guarantee
  • 5 Years labour guarantee
  • 5 Years call-out guarantee
  • 5 Years fair wear and tear guarantee
Ensign offer an on-site guaranteed without the fineprint compromises: PDF

After the guarantee period Ensign will continue to support you for as long as you have your water softener whether that's 10 years, 15 years, or 20 years or more.

We offer a lifetime of customer support.

It's as simple as that.
 
a proper warranty without the fine print









Unlike some, this guarantee also includes labour and call-out so there are no nasty surprises with the Ensign guarantee.

Ensign water softeners are guaranteed against faulty parts and workmanship for a period of 5 years from date of purchase. In addition this warranty also includes labour, call-out and normal wear and tear with associated softener pipe work and fittings.

Our comprehensive support package includes annual concession priced salt deliveries with free annual service checks for the first 5 years.

Unlike some other companies, we never tell you your water softener is too old and you'll have to buy another one.

In the future we'll be there, to support you when you need us.
money back guarantee
Fact
All new Ensign water softeners have the assurance of a 12 month money back guarantee if not completely satisfied.

This warranty does not affect your statutory rights as a consumer.
Five year warranties are only applicable within the normal company trading postcode areas,
otherwise a standard 12 month return-to-base warrantee applies.





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salt monitorYou wouldn't drive a car without a fuel gauge would you? Then why own a water softener without a salt monitor... (more)

Ensign established 1982 established 1982

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Ensign - The Water Softener Centre
Unit 6 Hertford Court, Marlborough Business Park, Marlborough, Nr Swindon SN8 4AW,
United Kingdom
Tel 01672 497272