Pre & post sales
SUPPORT SERVICES |
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To turn off your water softener do the following: -
Follow the hoses back from the water softener to where the hoses join the copper pipes. Here you will find
3 isolation
valves, known collectively as the bypass set. They are white 1/4 turn plastic type valves that are marked
with an arrow showing which direction for SOFT water. Turn all three 1/4 white plastic valves in the opposite direction of the
SOFT arrow. When all three valves are turned in the opposite direction to
the SOFT arrow, your machine will be isolated from the water supply. You may then turn off the 3 watt electric supply to your machine. These measures must be done in conjunction with each other.
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SOFTENING
water softener
ON |
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BYPASSED
water softener
OFF |
For further help, please use the  Contact Support Services form
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Support services: How to turn off your water softener