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British Company Established 1982
prices include std delivery and vat
 
You are here > Home > Pre and post sales support services homepage > Breakdown maintenance rebuild service

Breakdown, Maintenance and Rebuild service

support servicesAll Ensign Water Softeners are comprehensively guaranteed for a period of 5-years against faulty parts and workmanship from date of purchase. However, you can be assured that unlike some other companies, our guarantee also includes call-out and labour so there's no sneaky surprises if you call us.

After the first 5 years we don't automatically say you need to buy a new Ensign water softener if your machine develops a fault because we offer a lifetime of support, it's as simply as that. Since 1982 the Marlborough factory has built up a wealth of practical hands-on experience with water softeners.

We know exactly what it takes to make your water softener reliable again and keep it running at peak performance.

 How to quickly turn off your water softener.

Option Age of
water softener
Suitable for Price £
Breakdown Service

Onsite or workshop
5 years+ One off correction to a specific fault 97.32 + parts
Prices include labour and vat @ 20%


Option Age of
water softener
Suitable for Price £
Optional

Preventative Maintenance
Service

Onsite or workshop
5 to 10 years
  • Minor leaks and faults
  • Restoration of softener performance with 20 point preventative maintenance schedule
  • Preventing potential situations developing into a system failure
  • Excludes electronic clock repair, ion-exchange resin and softener plumbing
143.88 inc. parts
Prices include parts & labour and vat @ 20%


Option Age of
water softener
As Preventative Maintenance Service,
and the following
Price £
Factory Rebuild Service

Workshop only
10 to 15 years+
  • Replacement of ion–exchange resin bed
  • Correcting all faults, without exception, mechanical and electronic
  • Restoring softener to original factory specification, renewing the 10 to 15 year working life
  • Factory recalibration and clean–up
  • Making your old unit into a virtual new machine
E–6
C–6AVSM4
364.54
E–11
C–11AVSM4
399.66
E–15
C–15AVSM4
429.26
E–20
C–20AVSM4
465.20
Prices include parts & labour and vat @ 20%

Valid from Jan 2017

Not sure which option is best for your water softener? Why not sent us a photo and some details. We'll offer you an honest recommendation: -

Send a photo of the control body at the top of your water softener here.
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salt monitorYou wouldn't drive a car without a fuel gauge would you? Then why own a water softener without a salt monitor... (more)

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Ensign - The Water Softener Centre
Unit 6 Hertford Court, Marlborough Business Park, Marlborough, Nr Swindon SN8 4AW,
United Kingdom
Tel 01672 497272