All Ensign Water Softeners are comprehensively guaranteed for a period of 5-years against faulty parts and workmanship from date of purchase. You can be assured that unlike some other companies, our guarantee includes parts, labour and call-out so there's no sneaky surprises if you call us.

After the first 5 years we don't automatically say you need to buy a new one if your machine develops a fault because we offer a lifetime of support, it's as simply as that.

Since 1982 the Marlborough factory has built up a wealth of practical hands-on experience with water softener systems. We know exactly what it takes to make your water softener reliable again and keep it running at peak performance.

How to turn off your water softener.

Option	Age of water softener	Suitable for	Location	Price £
Breakdown Service	5 years+	One off correction to a specific fault	onsite or workshop	£94.35 + parts
Prices include labour and vat @ 17.5%

Option	Age of water softener	Suitable for	Location	Price £
Optional Preventative Maintenance Service	5 to 10 years	Minor leaks and faults Restoration of softener performance with 20 point preventative maintenance schedule Preventing potential situations developing into a system failure Excludes electronic clock repair, ion-exchange resin and softener plumbing	onsite or workshop	£139.53 inc. parts
Prices include parts & labour and vat @ 17.5%

Option	Age of water softener	Suitable for	Location	Price £
Factory Rebuild Service	10 to 15 years+	As preventative maintenance service, plus Correcting all faults, without exception, mechanical and electronic Complete replacement of ion-exchange resin bed Restoring softener to original factory specification, renewing the 10 to 15 year working life Factory recalibration and clean-up Making your old unit into a virtual new machine	workshop	E & CMD-6	£356.94
				E & CMD-11	£391.33
				E & CMD-15	£420.32
				E & CMD-20	£455.51
Prices include parts & labour and vat @ 17.5%

Valid from January 2010

We specialise in the Autotrol 155 and 255 control mechanism engines. Together they represent the two most popular water softener mechanisms in the world.

Autotrol 155	Autotrol 255
It is very likely that your water softener is based on an infinite variation of one of these two types of engine. However, if you're not sure your softener is based on an Autotrol 155 or 255 system or if your machine was built before 1982, we recommend sending us a digital picture of the control valve on top or contacting us first using our secure General Contact Form. Please supply as much detail as possible.
To book a maintenance service now, choose one of the service options by clicking here.

	... It's A Lifestyle Choice You'll Wish You Made Years Ago