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British Company Established 1982

 

Pre and post sales Support Services :

Breakdown, Maintenance, Rebuild service

support servicesAll Ensign Water Softeners are comprehensively guaranteed for a period of 5-years against faulty parts and workmanship from date of purchase. However, you can be assured that unlike some other companies, our guarantee also includes call-out and labour so there's no sneaky surprises if you call us.

After the first 5 years we don't automatically say you need to buy a new Ensign water softener if your machine develops a fault because we offer a lifetime of support, it's as simply as that. Since 1982 the Marlborough factory has built up a wealth of practical hands-on experience with water softeners.

We know exactly what it takes to make your water softener reliable again and keep it running at peak performance.

How to turn off your water softener.

Option Age of water softener Suitable for Location Price £
Breakdown Service 5 years+ One off correction to a specific fault onsite or
workshop		 £97.32 + parts
Prices include labour and vat @ 20%


Option Age of
water softener		 Suitable for Location Price £
Optional
Preventative Maintenance
Service		 5 to 10 years
  • Minor leaks and faults
  • Restoration of softener performance with 20 point preventative maintenance schedule
  • Preventing potential situations developing into a system failure
  • Excludes electronic clock repair, ion-exchange resin and softener plumbing
 onsite or workshop £143.88 inc. parts
Prices include parts & labour and vat @ 20%


Option Age of
water softener		 Suitable for Location Price £
Factory Rebuild Service 10 to 15 years+
  • As preventative maintenance service, plus
  • Correcting all faults, without exception, mechanical and electronic
  • Complete replacement of ion-exchange resin bed
  • Restoring softener to original factory specification, renewing the 10 to 15 year working life
  • Factory recalibration and clean-up
  • Making your old unit into a virtual new machine
 workshop E &
CMD-6		 £364.54
E &
CMD-11		 £399.66
E &
CMD-15		 £429.26
E &
CMD-20		 £465.20
Prices include parts & labour and vat @ 20%

Valid from January 2012

Not sure which is best your softener?
Why not sent us a photo and some details. We'll offer you an honest recommendation.
Send a photo of the control body at the top of your water softener here.
440i
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salt monitor: great ideaYou wouldn't drive a car without a fuel gauge would you? Then why own a water softener without a salt monitor... (more)

Ensign established 1982

Ensign established 1982


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Ensign - The Water Softener Centre
Unit 6 Hertford Court, Marlborough Business Park, Marlborough, Nr Swindon SN8 4AW, United Kingdom.
Tel Lo-Call 0845 643 1982

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